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FAQs

How much does Blueberry cost?

Blueberry's membership costs $24 per month or $216 per year ($18/month), plus a one-time fee for your at-home medical kit. There are no per-visit fees or copays regardless of your insurance coverage; no matter how much you use Blueberry or how many children you have, you'll never be charged any additional fees.

There are also no commitments - you can cancel at any time online on your account page.

How many children are included in a Blueberry membership?

Your Blueberry membership covers all of the children in your household where you are their legal guardian - no matter how many children you have, there are no additional fees.

If I sign up for Blueberry but don't like it, can I get a refund?

Although we would be sorry we didn't meet your expectations, you can be refunded if you were unhappy with our service. Contact help@blueberrypediatrics.com and they will work with you to get a refund. For more information, check out our refund policy

I have insurance, is Blueberry still a good option for my family?

Absolutely! Most families use Blueberry in addition to their insurance (and we recommend it). Even with good insurance, Blueberry can save families hundreds in copays and fees.

My insurance already has telemedicine, should I still join Blueberry?

Telemedicine has been added to many insurance plans over the last 2 years. However when it comes to pediatric care, there are a lot of issues that make Blueberry a better option:

Telemedicine visits with insurance often have high copays involved, which you can avoid with a Blueberry membership (some telemedicine visits can cost up to $150 if you haven't hit your deductible).
Your insurance company's telemedicine may not be able to treat a lot of childhood illnesses (for example, ear infections) because they don't hire board-certified Pediatricians to provide care and don't use at-home medical devices. You'll end up paying for both the telemedicine visit and an urgent care visit afterwards.
Your insurance company's telemedicine provider may still have long waits (1-2 hours) or may not even be available 24/7. Blueberry allows you to quickly text Board-Certified Pediatricians and get care 24/7 within 1 hour guaranteed.

Many families try Blueberry and find that not only provides better peace of mind, but also saves them money compared to their insurance company's telemedicine option.

Are there any copays or surprise fees when I talk to pediatricians?

Nope! Once a Blueberry member there are no copays or surprise fees - use Blueberry as often as you'd like (even if you just need to confirm nothing's wrong).

Can Blueberry write school notes or absence notes?

Yes! After your child is seen by one of our Pediatricians, we are able to write doctors notes and absence notes as medically appropriate.

Can I cancel my Blueberry membership?

While we would be sad to see you go, you can easily cancel your membership online at any time via your account page. There are no complicated hoops to jump through or phone calls you have to make.

Can Blueberry help with medications like antibiotics?

Yes, when deemed medically necessary Blueberry Pediatricians are able to write scripts and send them to your pharmacy of choice.

Yes, when medically appropriate, Blueberry Pediatricians can provide the necessary treatments and send them to your preferred pharmacy.

If your child has a Medicaid-based health insurance plan, it may not cover the cost of medications from our doctors, as Medicaid typically only includes medications from "in-network" physicians.

However, Medicaid plans in Florida, Illinois, Kentucky, and Virginia will cover the cost of medications provided by our doctors.

What can Blueberry Pediatrics Treat?

Blueberry can help with and treat many symptoms and childhood illnesses:

Colds
Coughs
Sinus infections
Rashes
Hives
Sunburns
Pink Eye
Breastfeeding
Cuts & Scrapes
Diarrhea
Vomiting
Strep ***
Flu ****

Fevers
Nausea
Headaches
Allergies
Cellulitis
Ear Infections *
Runny Nose
General Questions
Abdominal Pain
Stings & Bites
Constipation
UTIs **
and more

Blueberry is not a replacement for your primary care provider. We recommend you go to your child’s PCP for:

Wellness visits & school/sport physicals
Chronic condition management
Illnesses or issues requiring bloodwork or x-rays
Specialist referrals

Vaccines
ADHD management
Illnesses requiring stool samples

* In order to treat ear infections, Blueberry's Pediatricians require video of your child's ear drums. Our home medical kit includes a smart earscope which can be used to record these videos. Note that we may not be able to treat ear infections until your kit arrives.

** If Blueberry Pediatricians suspect a UTI, they will order urine culture labs. The results return in 24 hours, which will then be used to treat UTIs. Blueberry can provide up to 90% discounts for these labs.

*** Yes, with an active Blueberry membership, our pediatricians will treat strep if your at-home rapid strep test is positive. Simply message our doctor team via the chat feature in the Blueberry app, and they will assist you in obtaining a strep kit and provide the necessary script.

**** Blueberry Pediatricians will treat flu if an at-home rapid flu test is positive. Contact help@blueberrypediatrics.com to get recommendations on at-home rapid flu tests.

Can I purchase a Blueberry Membership as a gift for someone else?

Absolutely! Blueberry is a popular gift for new parents. You can give a Blueberry membership and kit as a gift to someone by clicking here.

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